Last updated: August 6, 2026.
Information you provide
We may receive information you voluntarily share by phone or email, such as your name, contact details, printer topic, and message. Do not send passwords, Wi-Fi credentials, remote-access codes, payment-card details, government identification, or unnecessary sensitive information.
Technical information
Hosting providers may process ordinary server logs such as IP address, browser type, requested pages, timestamps, and security events. If analytics are enabled, they may process aggregated usage information under their own privacy terms.
Browser storage
The Save Guide feature uses localStorage in your browser. Saved-guide entries remain on that device until you clear them through the Saved Guides page, browser controls, or site-data settings. This data is not automatically transmitted to STS STAR by the static website.
Cookies
The current static website does not require advertising cookies to display guides. Hosting, analytics, accessibility, or security services may use cookies if configured by the site owner. This policy should be updated before enabling additional services.
How information may be used
- Respond to messages and general guide-navigation questions.
- Maintain website security and availability.
- Understand which educational pages are useful.
- Correct errors and improve content.
Sharing
We do not sell personal information. Information may be processed by hosting, email, analytics, security, or professional service providers only as needed to operate the website or comply with law.
Retention and choices
Email and call records may be retained only as reasonably needed for communication, security, or legal obligations. You may request access, correction, or deletion of information you previously provided, subject to applicable law and technical limitations.
Children
This website is intended for a general audience and is not designed to collect personal information from children.
Contact
Email help@stsstar.com, call +1-800-634-0014, or write to 3604 Royal Palm Dr., Bradenton, FL 34210.